Video Surveillance Operator

Monitoring the hotel's CCTV surveillance systems to ensurecontinuous observation of designated areas, including entrances, exits, public areas, parking facilities and other sensitive locations.

Conductingregular surveillance checks to identifysuspiciousactivities, securityrisks, unusualbehaviour or potentialsafety incidents.

Identifying and immediatelyreportingsecurity incidents to the Security Manager, management or relevant departments, ensuringappropriate action istaken.

Monitoring access to restricted and sensitive areas, helpingpreventunauthorised entry and ensuring compliance withhotelsecurityprocedures.

Maintainingaccurate surveillance records and incident reports, including relevant dates, times, locations and details of reported incidents.

Reviewing and retrieving CCTV footagewhenrequired to support investigations, incident follow-ups and internalsecurityprocedures, in accordance with applicable regulations.

Ensuring the properfunctioning of surveillance equipment, reportingtechnicalmalfunctions and coordinatingwith the IT or technical teams to ensuretimely maintenance and repairs.

Previousexperience in video surveillance, CCTV monitoring or securityoperationsispreferred.

Good knowledge of CCTV systems, video monitoring equipment and basic surveillance procedures.

Ability to identifysuspiciousactivities, assesspotentialsecurityrisks and respondappropriately.

Strong observation skills, attention to detail and a high level of vigilance.

Excellent sense of responsibility, integrity and professionaldiscretion.

Ability to remaincalm, focused and alertduringextended monitoring periods and under pressure.

Good communication skills and the ability to report incidents clearly and accurately.

Ability to workindependentlywhilecoordinatingeffectivelywith the Security Department and otherhotel teams.

Basic computer skills and the ability to operate surveillance software and digital recordingsystems.

High standards of confidentiality and awareness of data protection requirements.

Flexibility to work shifts, includingnights, weekends and public holidays, according to hoteloperationalrequirements.

A security-related qualification or relevant professional training will be considered an advantage.