2025 User Experience Executive Placement - 12 Months
Want to get your career off to a flying start? The sky’s the limit with TUI. We’re the world's number one tourism business, operating in around 180 destinations worldwide, which means limitless global opportunities for you and your future.
As part of our placement programme, you’ll spend one invaluable year working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
As a User Experience Executive, you’ll have the opportunity to support the delivery of best-in-class user experience solutions across our responsive, multi-national web portfolio – to give our customers the inspiration they need to find and easily book their dream holiday, through simple, usable, engaging, and exciting experiences. To do this you’ll be working collaboratively with UX colleagues, digital designers, and developers in an Agile development environment, and creating and maintaining effective relationships with key business stakeholders.
*This is a 12-month placement which is based in Stockton on Tees; to be eligible to apply you must be in your penultimate year of university.
ABOUT OUR OFFER
- Starting salary for the role is £21,400 per annum (pay review pending)
- Welcome days & introductions
- Structured induction plan
- Direct line manager support plus support from the placement scheme team
- Contact with business directors – through welcome meetings and project presentations
- Monthly team meetings
- Buddies – every new placement gets a buddy from around the business
- Mentors – we provide a mentor to all of our placements
- Investment in your development through workshops
- Social events
Benefits
- Fantastic holiday benefits including discounts, staff rates and late seats
- 26 days annual leave, plus bank holidays
- Experience working for a major global business on an award-winning placement scheme
- Employment opportunities post placement
- Travel opportunities
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
- Community day – time to spend working at a local charity or community project
- Be Rewarded Platform – savings at high street shops, on days out and more
- All the employee networks
ABOUT THE JOB
As a User Experience Executive, you will be reporting to the Digital Experience Manager and be part of a small, semi-autonomous design team. You’ll be helping to deliver enhancements to a range of customer-facing sites that reach thousands of customers on a daily basis. You’ll add value by making their experiences simple, usable, engaging, and exciting. Your key responsibilities will be:
- Supporting the DX team and with the practice of iterative, user-centred design
- Collaborate on the building of wireframes and prototypes across mobile and desktop breakpoints using appropriate tools
- Learn the right techniques and tools to use for the problem at, including cognitive walkthroughs, effective design reviews and ideation sessions
- Work with the DX team to understand complex requirements and edge cases, help to identify solutions that reduce complexity and share your findings to validate and optimise your ideas
- Collaborate with your design colleagues in the team to ensure delivery of effective end-to-end design
- Sharing your ideas and progress on design work through design reviews with DX colleagues
- Support the sharing experience on using new design techniques, tools and methods and being open to learning from others
- Be open minded to the goals and objectives of other pods and help provide effective feedback and support where needed
- Help understand our multi-national customers, their needs, and behaviours
- Contribute to user-centred tools such as personas and journey maps to visualise and share customer empathy with stakeholders
- Collaborate on Digital Research, seeking out, understanding, and keeping up to date with customer insight
- ·Support in delivery of Optimisation tests across all aspects of our OTA websites with an aim to increase conversion
ABOUT YOU
- Focuses on providing unrivalled service to our customers
- Hunger for learning, with a minimum of GCSE grade 4 or C (or equivalent) in English and Maths, and a commitment to completing a placement year (starting in 2025) as part of your third year at university. Ideally your degree subject will be in a creative subject (such as Fine Art) or Design
- Analytical approach to solving problems and creating solutions
- Brings innovative ideas and insights
- Engages and collaborates with others
- Natural drive to achieve both individual and business results with a commercial focus
- Great at communicating with others
- Strategic thinker
- Adapts and shows resilience if faced with adversity
- Hunger for learning, and a commitment to completing your placement year
- A passion for business technology, as well an interest in the travel industry
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
We are part of the Disability Confident Scheme and welcome disabled applicants. As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
*** We have an under-representation of ethnic minority and disabled colleagues at TUI and therefore welcome applications from people who come from these groups***
* Currently TUI is unable to provide visa sponsorship, you must have permanent right to live and work in the UK without sponsorship to be eligible to apply. This includes applicants in possession of a Tier 4 Student visa.
Application Deadline: 24th January 2025
Please note that we reserve the right to close the vacancy earlier than the stated deadline due to the high volume of applications.
Don't miss this opportunity to shape your future and make a meaningful impact on the global travel and tourism industry.
-
Career Areas | Jobs & Careers at TUI Within our TUI career areas, we are creating unforgettable experiences every day. Check out our teams, what they do and who they are here.
-
About TUI I Jobs & Careers at TUI Learn more about TUI. We are a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
-
The best team in travel | Jobs & Careers at TUI For us "Let's TUI it" we means tackling challenges together, and finding solutions with a can-do attitude. See here what makes us the best team in travel.
-
-
-
Contact us | | Jobs & Careers at TUI Here you will find the recruitment teams within TUI who are happy to help with your queries.
-
FAQ
-
-
-
Cruise We power an impressive fleet of 16 cruise ships spanning three dynamic brands. Teams of passionate individuals not only setting the stage on board, but also behind the scenes at our vibrant head offices where we craft unforgettable memories for our guests.
-
Retail and Contact Centres Whether you’re engaging with our clients through our digital channels or offering personalised service in one of our 1,600+ retail stores across Europe, your role is pivotal in crafting unforgettable holidays.
-
Early careers Whether with an apprenticeship, a dual study program or an internship, we offer you a great variety of early career opportunities to start your journey with TUI.
-
Engineering & maintenance Having safe and reliable aircraft available when and where we need them is fundamental to delivering the excellent customer experience we’re famous for, and that all starts with our Engineering & Maintenance teams.
-
Airline Working for TUI in our Airline offers you a job like no other. Our passion is delivering unforgettable experiences for our customers. Our people make this happen.
-
-
-
-
Cookie Notice | Jobs & Careers at TUI Your privacy is important to us. Here you will find all the information about what cookies are, how we use them and your choices when it comes to cookies.
-
-
-
-
-
-
Hotels & resorts The world is yours to explore at TUI. Join us for your dream career across our global destinations, where every role promises unforgettable experiences and a chance to leave a lasting impact on our guests worldwide.
-
-
Cabin Crew
-
-
-
-
-
How we hire At TUI we want to make your journey as a candidate as simple and transparent as we possibly can. We truly believe that your application to join TUI should be as exciting as going on holiday. Learn more about our application process.
-
ux-ui Our team is dedicated to crafting the most immersive and seamless digital journey for our customers
-
-
-
-
-
-
Corporate operations Across Europe, Asia, and the Americas, TUI corporate roles all have one thing in common – a drive to give our customers a best-in-class leisure experience. You’ll be contributing to the success of our vision and values – whilst developing your own career path, too.
-
Digital, Tech, & Data | Agile Evolution Find out what agile working means at TUI and how our Scrum Masters work towards making TUI a fully agile company
-
-
-
-
-
Digital, Tech, & Data | Digital Product As the world's leading tourism group, we're driven by technological passion and expertise. Find out how our Digital Products allow us to do just that.
-
Digital, Tech, & Data | Information Security Within our Information Security community of practice you will perform a crucial role in protecting our IT organisation.
-
-
-
Digital, Tech, & Data | Data Solutions Architecture Discover the Power of Data Solution Architecture at TUI Tech and unleash the business IT needs
-
Tech, Digital & Data TUI is influencing and shaping the digital world of travel which requires the latest and most innovative technologies, tools, systems and working methods. Explore careers in digital, tech & data.
-
Digital, Tech, & Data | Data Analytics, Engineering and Science Explore TUI's Data Analytics, Engineering and Science to discover how we leverage data-driven insights to transform the travel industry.
-
Digital, Tech, & Data | Machine Learning and Automation Join our team to study, implement ML algorithms, and develop innovative machine learning applications.
-
Digital, Tech, & Data | Meet our Colleagues Meet TUI's Tech and Data Science Team: Discover how our people-driven culture, built on trust, transparency, and a test-and-learn mindset, sets us apart.
-
Retail Opportunities With over 1,600 retail stores across Europe, you will help to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service. As the first point of contact for many of our customers, we are looking for dedicated people with a passion for travel and customer service.
-
Digital, Tech, & Data | What we do Discover how our dedicated IT teams at TUI drive digital transformation and ensure seamless processes
-
Digital, Tech, & Data Explore TUI's Software Development, API, and DevOps expertise and discover how we leverage cutting-edge technologies
-
-
Digital, Tech, & Data | Solutions Architecture Join TUI's Solution Architecture team, where you'll steer the course of our integration solutions
-
-
-
Come as you are. We know people are as diverse as the destinations we send our customers to. Just as travel is about exploration, we are on a journey to make our work culture more inclusive. This is how we do diversity and inclusion at TUI...
-
-
-
-
-
-
-
Entertainment Travel the world and do what you love – and join an award-winning team as part of the deal. We’ve picked up a few gongs at the Wave Awards, the cruise world’s answer to the Oscars. So fair to say we pride ourselves on the high-calibre entertainment programme we host onboard.
-
-
-
Destination Services These ‘Makers of Happy’ are our onboard experts, helping to create unforgettable experiences for our customers. From organising activities and tours, to advising on the best places to go independently, our team ensure our customers make the most of their precious time ashore in the culture-packed and diverse destinations we visit.
-
-
-
-
-
-
-
-
-
-
-
-
You could be here!
Explore LocationQuestions about the job?
I'm happy to answer them.
Email: Emergingtalentrecruitment@tui.co.uk
Please note: For enquiries only. Applications are only accepted online.