TUI Seasonal Cabin Crew, 2021, Bristol

How to Confirm Interest in the role of TUI Seasonal Cabin Crew at Bristol Airport for Summer 2021:

Please review all the Cabin Crew links and ensure you select your preferred base to confirm interest in for 2021. Unfortunately, we cannot accept applications for multiple bases, and at this stage base changes at a later date will not be possible.

Before starting your expression of interest, if applicable, please ensure that you have copies of the following documents:

• Valid attestation – either issued by TUI or from a previous airline

Once you have entered your personal details you will be directed to the application page. The first field is the ‘My Documents’ section, here you can upload your a copy of your attestation (if you have been issued with one).

If you do not have a scanned copy of your attestation, you can take a photo on your mobile phone and save the document to your device, you can then upload the document directly onto your application.

*You are not required to upload a copy of your CV or passport.

Our Cabin Crew training courses are currently planned to be held from 1stMarch 2021 onwards. Should you be offered a position for 2021, you’ll be allocated to a training course based on operational needs at the time and therefore you must be available from 1st March onwards. Please note in advance that we might not be able to offer you an alternative course date. If we are unable to accommodate an agreed start date, this may result in your offer being withdrawn.

At A Glance:

At TUI Airways, we are passionate about creating an on-board holiday experience that is effortless, memorable and unique. We don’t just safely fly our customers to their destination; we put our customers at the heart of everything we do to provide a great start and end to their holiday.

Join our team of over 3,000 cabin crew across the UK and Ireland and help us create unforgettable holiday experiences for our customers, bringing fun, energy and customer focus to the role.

You’ll work hard as part of a team in this fast paced and fun role. The cabin crew role sometimes involves late nights, early mornings and weekend work (but don’t worry, we’ll give you plenty of rest time between flights!). You’ll need to be confident, resilient and comfortable coping with the unexpected.

For the right person, working as cabin crew gives job satisfaction and a sense of achievement that few other roles can match. If this sounds like you, we’re confident you will love being part of TUI Airways and the TUI Team.

A Reminder of the Role:

Every flight is different, but broadly speaking you’ll be doing the following:

Pre-Flight:

You’ll work with the rest of the team to plan your flight activities and demonstrate safety knowledge to the required standard in the crew room.

Once on the aircraft, you’ll perform vital checks prior to departure, then you’ll welcome customers on-board with a friendly welcome and a smile. You’ll provide a safety briefing to our customers and prepare the aircraft for departure.

Throughout the Flight:

You’ll be creating a fun, memorable experience on board for our customers delivering a consistent and friendly service. The customer will be at the heart of everything you do on board, you’ll need to ensure their needs are met and their expectations exceeded. You’ll let your personality shine through on every flight and with a ‘sales through service’ mind-set, you’ll offer refreshments and duty-free items to drive on-board revenue.

You’ll have the tools and ability to solve issues on the spot and leave a great lasting impression with our customers that will keep them coming back to us time and time again.

Landing & Disembarkation:

You’ll ensure the aircraft and our customers are prepared for landing, helping customers to disembark the aircraft safely and efficiently with a lasting positive impression.

Once customers disembark, you'll work as a team ensuring all necessary checks are completed for the return sector and then welcome our customers back on-board. 

** Covid19 has changed the way we work, as a business we want to ensure that all employees and passengers remain safe whilst travelling. To conform with EASA requirements, you will have to conform with any safety procedures implemented which could be, but not limited to; - wearing a protective mask for the duration of the flight, temperature check prior to boarding, potentially having to quarantine after flights.

What We Are Looking For:

• Confidence, a sense of fun and a passion for delivering excellent customer service
• Exceptional communication and presentation skills to engage customers and colleagues
• The ability to plan and organise but still juggle priorities and “think on your feet” when necessary
• Reliable with strong attention to detail 
• Energy, resilience and an appetite for hard work
• A healthy drive to achieve sales targets (but never at the expense of a great customer experience) 
• A commitment to learning and continuous improvement

Requirements:

There are some specific physical and logistical requirements for the role, to ensure that you can safely serve our customers on-board.

Regulatory requirements state that Cabin Crew need to:

• Be able to move freely, forward facing down the aisle and pass through all aircraft emergency exits without assistance
• Be able to position yourself into a restricted space at the aircraft door without blocking the evacuation path
• Be able to strap yourself into a crew seat using a seat belt with a full over the shoulder harness

(The above will be tested during training.)

• Be able to reach the overhead compartments with a minimum 6’2” reach (not height) without shoes 
• Be assessed as ‘fit to operate as crew’ by a suitably qualified Aero-Medical Examiner
• Be able to obtain a valid UK DBS Check/Police Certificate (or Irish equivalent for Dublin) and EASA Medical Certificate prior to starting training

Provide verifiable references that cover a full 5-year period and be able to obtain any Overseas Criminal Record Checks for all countries where you have resided for 6 continuous months or more in the previous 5 years prior to starting training.

In addition, it’s important you are confident you can get from your home address to the crew room in 90 minutes or less. In practice, depending on the airport base, this may mean you need to live closer than 90 minutes to include both local and peak traffic conditions, parking and any travel time from staff car parks to the crew room.

Some larger airports have crew car parks that are located some distance from crew rooms and require you to catch an airport shuttle bus, please take this into consideration when applying for this position.

Further information on requirements can be found here.

This role is initially offered on a 6-7-month fixed term contract. To comply with industry regulations automated decision making is in use for the initial stages of this selection process. This means that should you fail to meet any of the regulatory requirements we will not be able to move forward with your expression of interest. If you have any queries then please contact us at: airline.recruitment@tui.co.uk

TUI and you

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Excellent rates with foreign exchange
• Pension scheme, life assurance and options to buy shares

*Correct at the time of advertisement, some benefits are non-contractual and subject to change.

TUI is the UK’s largest tour operator, our key brands include TUI, First Choice, Marella Cruises and Crystal Ski Holidays. Our airline is the country's third largest with 62 aircraft operating to over 88 destinations in 30 countries. We have a team of more than 10,000 employees serving over 6 million customers each year.  We’re on a journey towards a more digital, connected and integrated future. But we haven’t arrived there yet.  We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives and it’s our unique colleagues that will shape the future of travel.

At TUI, we know people are as diverse as the destinations we send our customers to. ​Just as travel is about exploration, we are on a continuous journey to make our work culture more inclusive.​ Spending time with us, whether you are at work or on holiday, enables you to relax and be yourself in a safe environment. ​We love to see your uniqueness shine through and inspire the future of travel.​  If you would like to read more about what Diversity & Inclusion means to us simply visit https://careers.tuigroup.com/our-dna/diversity/