Front Office Manager

Meals and soft drinks during working hours 

A competitive salary package. 

Paid training days, plus free access to the TUI Learning Hub, TUI Skills Academy, and language lessons to support your personal and professional growth. 

Contract provided in accordance with local legislation and entity of employment 

Collaborate with colleagues from diverse cultures, work on international projects, and build a global professional network. 

Previous experience in Front Office operations is mandatory, with proven experience in a supervisory or managerial position preferred. 

Strong leadership and team management skills, with the ability to motivate, develop and guide a team towards achieving departmental objectives. 

Excellent communication and interpersonal skills, with a professional, approachable and guest-oriented attitude. 

Strong organisational and problem-solving skills, with the ability to manage multiple priorities and make effective decisions under pressure. 

Proven ability to handle guest complaints and resolve conflict situations calmly, professionally and efficiently. 

Excellent customer service mindset, with a strong commitment to maintaining high standards of guest satisfaction. 

Good knowledge of Front Office procedures, reservation systems and hotel operations. 

Practical experience and good command of Lightresa and Opera Cloud systems are essential. 

Fluency in French and English is required ; German is an advantage.