OUR HIRING JOURNEY

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Your TUI Interview

We’re excited that you’re considering joining TUI. We know interviews can be a little unsettling, but don’t worry we are here to support you. We’ve put together some great tips which we hope will help you feel more prepared so you can do your best.

At TUI, we believe in creating an interview experience that’s as inclusive and welcoming as our everyday work environment. So, relax, be yourself, and let’s get to know each other better. We can’t wait to learn more about you!

Unlocking Your Interview Potential

Review the description of the role - Familiarise yourself with the requirements and responsibilities of the role

Get to know us - Find out more about TUI to help tailor your answers and share with us why you would like to work for TUI Group – one of the world’s leading tourism groups

Come prepared - Consider your skills, experience and achievements and prepare your answers to common questions. Remember, non-verbal communication is important too. It's not just about what you say, but how you say it. Use positive body language and, if comfortable, maintain appropriate eye contact. We are mindful that everyone communicates differently, and that's okay.

Use the STAR method - Talk about the Situation, Task, Action and Result (STAR) to structure your responses. Here's an easy guide: STAR Technique

Ask us anything - Come along with some questions to find out more about the role, it’s just as important that this is the right role for you

Manage your nerves - There are lots of relaxation techniques you can use to make you feel more at ease, like deep breathing

Practice - Practicing your answers will help you feel more comfortable on the day

Come as you are - We're all about authenticity here, so feel free to be yourself

Our Values

We make holiday dreams come true for people around the world as Makers of Happy. To do this, we have three values that our colleagues live by Trusted, Unique and Inspiring.

Learn more

The Interview: On The Day

You’ve done your research about TUI, reviewed the job description one last time, and started reflecting on the great achievements you’d like to share! But what will the interview look like? Let us guide you through it!

1. Opening the Interview

We’ll begin with introductions and an overview of how the interview will flow. Our goal is to help you feel comfortable and ensure you know what to expect.

2. Getting to know you

To start, we’ll give you the opportunity to tell us more about yourself and what inspired you to apply for this role. Once you’re settled, we’ll move into the assessed part of the interview.

3. Interview Questions

Our interviews include a combination of competency-based questions, where you’ll share specific examples from your past experiences to demonstrate your skills and behaviours, and potential-based questions, which focus on your abilities, work style, and preferences rather than just experience. This is your opportunity to showcase your transferable skills and highlight what you can achieve in the future.

4. Interview Activity

During this part of the interview, we might also ask you to complete an activity and share your insights. If this is the case, we’ll let you know in advance so you can feel fully prepared.

5. Closing the Interview

At the end of the interview, you’ll have the opportunity to ask any final questions. We’ll also outline the next steps and let you know when you can expect to hear from us. We understand that you will be keen to know the outcome, so we appreciate your patience!

Your Adjustment Needs Matter

At TUI, we value the unique skills, perspectives, and contributions of individuals with disabilities. We are committed to creating an inclusive recruitment process that supports and empowers all candidates.

If you have any adjustment needs, please let us know ahead of your interview. If you’ve already informed us during the application process, rest assured we’ll make the necessary arrangements. Our aim is to provide a positive experience and ensure you have everything you need to succeed.

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