Learn more about the role
Curious about what it’s really like to work in a TUI store? Discover a typical day in the life of our Retail colleagues and read all about their experiences so far underneath.
About our Global Retail roles
Dreaming of a career in Retail with TUI?
As part of our TUI Retail teams across Europe, our colleagues play a key role in helping customers plan and book their perfect holiday, creating memorable experiences from the very first conversation.
While we all share the same passion for delivering outstanding customer service and inspiring travel, each TUI market has its own recruitment process, requirements and local details. To help you find the information most relevant to you, we’ve created dedicated FAQ pages for each of our Retail markets.
Start your journey below and find the information that’s right for you.
More about our TUI Retail roles
Explore the FAQs for your country to learn more about the application process, training and what to expect when joining our Retail teams. You can also discover what a typical Day in the Life looks like in one of our stores and hear directly from our colleagues through their personal stories and experiences.
FAQ for Travel Agents in Belgium
Considering joining our retail team in Belgium? Take a look at the FAQ to learn more about the recruitment process, training and what it’s like to join TUI.
FAQ for reisadviseur in the Netherlands
Considering a Retail role in the Netherlands? Take a look at the FAQ to learn more about the recruitment process, training and what it’s like to join TUI.
FAQ for Travel Advisors in the UK
Considering a job in the retail team of UK & Ireland? Take a look at the FAQ to learn more about the recruitment process, training and what it’s like to join TUI.
Matthew Coppens
Shop Manager TUI Aalst
There’s nothing better than seeing someone walk out the door with a trip they’ve been dreaming about for months – and knowing you made it happen.
Shayenne Reinartz
Retail Employee
No two days are the same at TUI. I have a fantastic mix of colleagues which makes my work so enjoyable. But what really gives me energy? Customers who come back after their trip just to tell me how fantastic it was. That appreciation and seeing them return time and time again - that’s the best compliment!
Kirsty Fright
Divisional Sales Manager
Having started as a 16-year-old apprentice travel advisor straight out of school, I’ve grown with TUI for 31 years. Through various roles across different stores and regions - from retail positions to regional management and now as Divisional Sales Manager for the past 9 years - I’ve witnessed tremendous change. Yet through it all, my love for this industry and TUI never change